eternum Casino & Sportsbook Service Notice
We at eternum operate an online gaming and sportsbook platform available only in jurisdictions where local law permits. This page sets out the legal framework under which we operate, the jurisdictions we serve, and the responsibilities of users who access our service. Our commitment is to operate transparently within applicable law and to inform users of their own legal obligations.
We do not offer our services in jurisdictions where online gaming is prohibited. Users are responsible for verifying that access to eternum and participation in our games comply with the laws of their own jurisdiction. We monitor account location and may suspend or close accounts if we detect access from restricted jurisdictions.
This notice applies to all users of eternum, regardless of where they access our platform. If you have legal questions about our service or your jurisdiction, contact our support team.
Service Availability and Jurisdiction Restrictions
We at eternum provide gaming and sportsbook services only where local law permits. Our services are not available in jurisdictions where online wagering is prohibited by law. We do not claim to be licensed in any specific country or region. Instead, we operate under a jurisdiction-restricted access model: users are responsible for verifying that their own jurisdiction permits access to and use of our platform.
We serve users across Indonesia's major cities—Jakarta, Surabaya, Bandung, Medan, and Semarang—through a unified app and payment system. We accept deposits via DANA, e-wallet, mobile banking, local payment, online payment, e-wallet, and direct bank transfers (mobile banking, local payment, online payment, e-wallet). Our sportsbook covers Liga 1, Piala AFF, Piala Indonesia, Champions League, Premier League, and MotoGP. Our live-dealer studios offer blackjack, roulette, baccarat, and Dragon Tiger. Our slot games include Aviator, Sweet Bonanza, Gates of Olympus, Fortune Tiger, and Mahjong Ways.
Access to eternum is restricted to users in supported jurisdictions. We check account location at registration and during periodic reviews. If we detect access from a restricted jurisdiction, we may suspend or close your account without notice.
User Responsibility and Account Eligibility
When you register on eternum, you confirm that you are accessing our service from a jurisdiction where it is legal to do so. You are solely responsible for verifying that your access and use of eternum comply with the laws of your jurisdiction. We do not provide legal advice, and we do not warrant that our service is legal in your location.
You must be of legal age to gamble in your jurisdiction. You must not use eternum if online gaming is prohibited where you are located. You must not create multiple accounts, use false identity information, or circumvent our access controls. Violation of these conditions may result in account suspension or closure and forfeiture of balances.
We reserve the right to refuse service to any user or jurisdiction at our sole discretion. We may suspend or close accounts that violate our terms, engage in fraud, or access eternum from restricted locations.
Users are responsible for verifying that access to eternum complies with the laws of their own jurisdiction. We do not offer services where online gaming is prohibited.
Our eternum Data and Privacy Commitments
We collect personal information (name, email, phone, national ID) to verify your identity and comply with anti-money-laundering regulations. We encrypt all data using AES-256 encryption and store it securely on servers in Southeast Asia. We do not share your information with third parties except as required by law or to process your payments.
Our full privacy policy is available on our platform. We recommend reviewing it to understand how we collect, use, and protect your data. You have the right to request a copy of your information, correct errors, or request deletion. Contact our support team to exercise these rights.
We comply with Indonesian financial regulations and international privacy standards. We may be required to disclose user information to law enforcement or government agencies if presented with a valid legal process (court order, subpoena, or warrant).
Limitation of Liability
We at eternum provide our service on an "as-is" basis. We do not warrant that our platform is error-free, uninterrupted, or secure. We are not liable for any loss, damage, or claim arising from your use of eternum, including but not limited to: technical failures, payment delays, game disputes, or account suspension.
We are not responsible for verifying that your jurisdiction permits access to our service. You assume all legal risk associated with accessing eternum from your location. We are not liable for any legal consequences you may face as a result of using our platform in a jurisdiction where it is prohibited.
Our liability is limited to the amount you have deposited on eternum. We are not liable for indirect, incidental, or consequential damages.
Dispute Resolution and Legal Inquiries
If you have a dispute with eternum regarding a wager, game result, or account issue, contact our support team within 24 hours. Provide the transaction ID, timestamp, and details of the issue. Our team investigates and responds within a standard review window.
If you are unsatisfied with our resolution, you may escalate your complaint in writing via email to our compliance team. We aim to resolve disputes fairly and transparently. Our decision is final unless the dispute involves a technical error we can verify.
For legal inquiries, law enforcement requests, or formal complaints, contact our legal team via email. We respond to valid legal process in accordance with applicable law.
Changes to This Notice
We may update this notice at any time. Changes take effect when posted on this page. Continued use of eternum after changes are posted constitutes acceptance of the updated notice. We recommend reviewing this page periodically to stay informed of policy updates.
We at eternum are committed to operating transparently and in compliance with applicable law. This notice reflects our commitment to inform users of their legal responsibilities and our jurisdiction restrictions. If you have questions about our service availability, legal status, or your jurisdiction, contact our support team.